Warranty Policy
Warranty periods may also vary depending on local laws and regulations. Certain countries, states, or provinces may not allow restrictions on how long an implied warranty lasts, so the limitations described below may not apply to you. Additional rights may also apply based on your jurisdiction.
All Lumy Health products purchased through LumyHealth.com come with a limited warranty as outlined below.
By using a Lumy Health product, you agree to the terms and conditions of the Lumy Health Limited Warranty.
Warranty Coverage
We offer a limited warranty for products purchased on LumyHealth.com, effective from the date the original consumer receives the product.
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Free Replacement for Product Damage Within One Year
Products found to be damaged or defective within one year of purchase are eligible for free replacement. -
Replacement After Warranty Period
After the warranty period expires, customers may request part replacements, but an inspection fee will be applied as needed. -
Exclusions From Free Warranty Service
The following situations are not covered under the free warranty:- A. Failure to provide proof of purchase (e.g., invoice, receipt, or warranty card).
- B. Warranty period has expired.
- C. Damage caused by unauthorized disassembly, repairs, or modifications.
- D. Damage resulting from misuse, negligence, or improper handling.
- E. Long-term storage in unsuitable or harsh conditions.
- F. Cosmetic wear or natural discoloration due to regular use.
Customer Support
If you have any questions or concerns, please contact our customer service team.
Email us at: support@lumyhealth.com
Our dedicated team will respond to your inquiry within 24 hours.